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Gold Service |
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For a nominal weekly fee, we can not only ensure
that your property is clean, tidy and well maintained for when you
visit but plan your guest occupancy, handle bookings, collect rental
fees, advertise the property and offer a wide range of additional
services to property guests. |
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External Property Checks |
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Garden and grounds maintenance |
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We will ensure that the gardener is visiting the property regularly to keep the grounds up to an agreed standard. In addition, we will ensure that garden furniture, barbecues, out-buildings and external fixtures and fittings are maintained to a high standard. |
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Pool Care |
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We will ensure that pool engineers regularly visit to clean the pool, maintain filtration units and change the cleansing chemical reserves. |
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Security Systems |
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We will regularly visit the property to check the operation of security equipment, check for the signs of misuse or forced entry to the property. |
Internal Property Service |
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Security Checks |
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We will manage the distribution of house keys to relevant personnel (cleaners, repair staff, utility staff etc), check the functionality of internal security systems and effect repairs to broken doors and/or windows. |
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Fixtures and Fittings |
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We will undertake an audit of all relevant fixtures and fittings and ensure that the property inventory is maintained to an acceptable standard |
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Repairs |
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As and when standard fixtures and fittings need repair or replacement, or when minor repairs to the property are required, we will ensure that the appropriate action is taken. |
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Appliance Testing |
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To maintain the highest standards of safety for property guests, we will test all electrical and gas appliances and effect repair or replacement as and when necessary, with the approval of the property owner. |
Booking Management |
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Advertising Property |
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We will advertise the property in the main holiday villa press as well as giving it a full editorial feature on our website. |
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Booking Management |
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Rental Fee Processing (1) |
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We will process all guest fee payments, bank the fees on behalf of clients, issue statements to guests and pass all due fee income to clients on an agreed time period. Our commission will be deducted from each payment to clients and each payment will accompany a full statement of account for the time period in question. |
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Changeover Management |
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We will ensure that guests leave all properties at the allocated times, ensure that the property is cleaned and aired ready for the next guests to take up their occupancy. |
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Laundry Services (2) |
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We offer a full laundry service so that all bedding and towels are removed and cleaned and that a full clean set of laundry is available to new guests or changed for current guests at the agreed intervals. |
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Full telephone, fax and email access to us as Property Managers |
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Our offices in Spain will be fully manned during normal office hours. We have full telephone, fax and email access which will enable clients to contact us whenever necessary. |
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Guest Services |
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Perhaps most important of all, we offer a full range of services to our clients guests to ensure that they have a relaxing break. We can offer a taxi booking service, arrange for car hire, change travellers cheques and cash to local currency and advise on local attractions and restaurants. |
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Notes |
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Note 1 |
This service is subject to a commission of 20% of fee income. |
Note 2 |
Laundry services are available at an addition depending on the property size. |
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